{"id":1866,"date":"2023-03-13T00:06:29","date_gmt":"2023-03-12T18:36:29","guid":{"rendered":"https:\/\/kerala.wordcamp.org\/2023\/?post_type=wcb_session&#038;p=1866"},"modified":"2023-03-19T17:32:51","modified_gmt":"2023-03-19T12:02:51","slug":"the-power-of-customer-obsession","status":"publish","type":"wcb_session","link":"https:\/\/kerala.wordcamp.org\/2023\/session\/the-power-of-customer-obsession\/","title":{"rendered":"The Power of Customer Obsession"},"content":{"rendered":"\n<p>Customer research doesn\u2019t need to be complex, expensive, or time-consuming. In this topic, I will discuss how to understand customer\u2019s pain points and how best to tackle them from their point of view. I will share valuable insights into customer behavior, preferences, and issues by mastering the art of conducting client interviews and internal studies. I will uncover insights hidden in data collection by using proper segmentation. By applying five golden survey questions, you\u2019ll better understand your customer\u2019s needs, wants, and desires. Finally, we\u2019ll discuss leveraging real-time insights that will help you craft more effective solutions for your customers.<\/p>\n\n\n<div class=\"wp-block-wordcamp-session-speakers\"><span class=\"wp-block-wordcamp-session-speakers__byline\">Presented by<\/span><span class=\"wp-block-wordcamp-session-speakers__name\"><a href=\"https:\/\/kerala.wordcamp.org\/2023\/speaker\/stifan-hiwale\/\">Stifan Hiwale<\/a><\/span><\/div>","protected":false},"excerpt":{"rendered":"<p>Customer research doesn\u2019t need to be complex, expensive, or time-consuming. In this topic, I will discuss how to understand customer\u2019s pain points and how best to tackle them from their point of view. I will share valuable insights into customer behavior, preferences, and issues by mastering the art of conducting client interviews and internal studies. [&hellip;]<\/p>\n","protected":false},"author":20910619,"featured_media":0,"template":"","meta":{"jetpack_post_was_ever_published":false,"_wcpt_session_time":1679741100,"_wcpt_session_duration":1800,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[1865],"footnotes":""},"session_track":[1079914],"session_category":[1079941],"class_list":["post-1866","wcb_session","type-wcb_session","status-publish","hentry","wcb_track-track-1","wcb_session_category-business"],"jetpack_sharing_enabled":true,"session_date_time":{"date":"March 25, 2023","time":"4:15 pm"},"session_speakers":[{"id":"1865","slug":"stifan-hiwale","name":"Stifan Hiwale","link":"https:\/\/kerala.wordcamp.org\/2023\/speaker\/stifan-hiwale\/"}],"session_cats_rendered":"Business","_links":{"self":[{"href":"https:\/\/kerala.wordcamp.org\/2023\/wp-json\/wp\/v2\/sessions\/1866","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kerala.wordcamp.org\/2023\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/kerala.wordcamp.org\/2023\/wp-json\/wp\/v2\/types\/wcb_session"}],"version-history":[{"count":1,"href":"https:\/\/kerala.wordcamp.org\/2023\/wp-json\/wp\/v2\/sessions\/1866\/revisions"}],"predecessor-version":[{"id":2250,"href":"https:\/\/kerala.wordcamp.org\/2023\/wp-json\/wp\/v2\/sessions\/1866\/revisions\/2250"}],"speakers":[{"embeddable":true,"href":"https:\/\/kerala.wordcamp.org\/2023\/wp-json\/wp\/v2\/speakers\/1865"}],"author":[{"embeddable":true,"href":"https:\/\/kerala.wordcamp.org\/2023\/wp-json\/wporg\/v1\/users\/stifanhiwale"}],"wp:attachment":[{"href":"https:\/\/kerala.wordcamp.org\/2023\/wp-json\/wp\/v2\/media?parent=1866"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/kerala.wordcamp.org\/2023\/wp-json\/wp\/v2\/session_track?post=1866"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/kerala.wordcamp.org\/2023\/wp-json\/wp\/v2\/session_category?post=1866"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}